Legal

Privacy Policy

Effective Date: January 1, 2025  ·  Last Updated: January 1, 2025  ·  theaohub.com

AOH — Artist Operations Hub ("AOH," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.theaohub.com or use our platform and services.

1. Information We Collect

Information You Provide Directly

When you fill out our contact or interest form, we collect:

Information Collected Automatically

When you visit our website, we may automatically collect:

Information from Third-Party Services

We use the following third-party services that may collect data on our behalf:

2. How We Use Your Information

We use the information we collect to:

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist in operating our business, including GoHighLevel (CRM), Google (Analytics), and email service providers. These parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

4. The AOH Platform — Your Data Stays Yours

When you subscribe to AOH and receive your personal platform instance, all operational data you enter — contacts, pipeline records, setlists, contracts, notes, and files — is stored locally in your browser on your own device using localStorage.

We do not have access to, store, or transmit your operational platform data to our servers. Your data belongs to you. If you connect optional integrations (such as Google Sheets sync), data sharing is governed by Google's privacy policy and your own Google account settings.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience and analyze website traffic.

You can control cookies through your browser settings. Disabling cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described in this policy.

6. Email Communications

If you submit your email address through our website or lead form, you agree to receive communications from AOH including:

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email we send, or by emailing info@theaohub.com. Transactional and service emails related to your active subscription are not subject to unsubscribe requests.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

You may request deletion of your data at any time by contacting info@theaohub.com.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

To exercise any of these rights, contact us at info@theaohub.com. We will respond within 30 days.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at info@theaohub.com and we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites including Google, GoHighLevel, social media platforms, and other services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your California rights, contact us at info@theaohub.com.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Material changes will be communicated to active clients via email. Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

AOH — Artist Operations Hub
Email: info@theaohub.com
Website: www.theaohub.com
Response time: Within 30 days